Privacy Policy

Effective Date: 01-01-2026

1. Introduction

Welcome to Risivan Enterprise.

Risivan Enterprise (“we”, “our”, or “us”) operates the website risivanart.in (hereinafter referred to as the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. It also explains your privacy rights and how the law protects you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Our Terms and Conditions govern all use of our Service and together with the Privacy Policy constitute your agreement with us.

Definitions

SERVICE
Service refers to the website risivanart.in operated by Risivan Enterprise.

PERSONAL DATA
Personal Data means any information that identifies or can be used to identify an individual.

USAGE DATA
Usage Data is data collected automatically when using the Service.

COOKIES
Cookies are small files stored on your device that help improve website functionality and user experience.

DATA CONTROLLER
Risivan Enterprise is the Data Controller responsible for how your personal data is collected and used.

DATA PROCESSORS (SERVICE PROVIDERS)
Third-party companies that help us operate our website, process payments, and deliver products.

USER
Any individual accessing or using our Service.

Information We Collect

We collect several types of information to provide and improve our services.

Personal Data

While using our website or placing an order, we may collect the following information:

• Full name
• Email address
• Phone number
• Billing and shipping address
• City, State, Country, Postal Code
• Order and purchase details

We may use this information to:

• Process your orders
• Deliver products
• Contact you about your order
• Provide customer support
• Send promotional emails (if opted in)

You may unsubscribe from marketing emails at any time.

Usage Data

We may automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Device type
• Pages visited on our website
• Time and date of visit
• Time spent on pages
• Referral sources

This information helps us improve our website performance and user experience.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience.

Cookies help us:

• Keep you logged in
• Remember your cart items
• Save your preferences
• Analyze website traffic
• Improve website performance

Types of cookies we use:

Essential Cookies
Required for the website to function properly.

Preference Cookies
Remember user preferences and settings.

Analytics Cookies
Help analyze website traffic and user behavior.

Marketing Cookies
Used for advertising and remarketing purposes.

You can disable cookies through your browser settings, but some features of the website may not function properly.

How We Use Your Information

Risivan Enterprise uses collected data for the following purposes:

• To process and deliver your orders
• To provide customer support
• To improve our website and services
• To monitor website performance and security
• To send order updates and notifications
• To send promotional offers and marketing emails (optional)
• To comply with legal obligations

Retention of Data

We retain your personal information only as long as necessary to:

• Provide services
• Process orders
• Comply with legal obligations
• Resolve disputes
• Enforce our policies

Usage data may be retained for a shorter duration for analytics purposes.

Disclosure of Information

We may share your personal information with:

Service Providers

Third-party companies that help operate our business, such as:

• Payment gateways
• Shipping partners
• Website hosting providers
• Email service providers
• Analytics providers

These service providers are obligated to protect your data.

Legal Requirements

We may disclose your information if required by law or if necessary to:

• Comply with legal obligations
• Protect our rights or property

Prevent fraud or illegal activity

Security of Your Data

We take appropriate security measures to protect your personal information.

However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Third-Party Services

Our website may use third-party services including:

• Payment gateways
• Shipping providers
• Analytics tools
• Advertising platforms

These services may collect information according to their own privacy policies.

Examples include:

• Payment gateways (Razorpay / Stripe / PayPal / etc.)
• Google Analytics
• Facebook / Instagram advertising tools

We recommend reviewing their privacy policies.

Payment Information

We use third-party payment processors to process payments.

We do not store your payment card details. Payment information is handled securely by payment gateways that comply with PCI-DSS security standards.

Links to Other Websites

Our website may contain links to external websites that are not operated by us.

We are not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing the privacy policies of any external sites you visit.

Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to remove it.

Your Privacy Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

We encourage you to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Brand: Risivan Enterprise
Website: https://risivanart.in
Email: hello@risivanart.in