If you have forgotten your password, don't worry. Simply click on the "Forgot Password" link on the login page and enter the email address associated with your account. We will send you a password reset link so you can create a new password securely.

If you do not receive the email within a few minutes, please check your spam/junk folder. If you still need assistance, contact our customer support team through the contact form on Risivan Art, and we will be happy to help.

If you are not receiving the email verification code, please try the following steps:

• Verify that you entered the correct email address during registration.
• Check your Spam, Junk, or Promotions folder, as verification emails may sometimes be filtered there.
• Wait a few minutes and try requesting a new verification email.
• Ensure that your email inbox is not full and can receive new messages.
• Add our email address to your safe sender list and request the code again.

If you still do not receive the verification email, please contact our customer support team with your registered email address, and we will assist you in completing the verification process.

We strive to process and ship all orders as quickly as possible. Most orders are dispatched within 1–3 business days after order confirmation.

Delivery times typically are:

• Within Gujarat: 2–5 business days
• Other locations in India: 4–8 business days
• Remote areas: Delivery may take a little longer depending on the courier service.

Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to track your package in real time.

Please note that delivery times may vary during holidays, festive seasons, or due to unforeseen courier delays. If you have any questions about your order status, feel free to contact our customer support team.

If you are unable to access your Risivan Art account because it has been deactivated, please contact our customer support team for assistance.

Accounts may be temporarily deactivated due to security concerns, unusual activity, or violations of our website's terms and conditions. Our team will review your account status and help you restore access whenever possible.

Before contacting support, please ensure that:

• You are using the correct email address and password.
• Your email address has been verified.
• You have tried resetting your password using the Forgot Password option.

To request account reactivation, please provide your registered email address and any relevant details. Our support team will respond as quickly as possible to help resolve the issue.

We value your feedback and would love to hear about your experience with Risivan Art products.

To leave a review:

1. Log in to your Risivan Art account.
2. Go to My Orders and select the completed order.
3. Choose the product you would like to review.
4. Rate the product and share your experience, including what you liked and any suggestions for improvement.
5. Submit your review.

You may also receive a review request email after your order has been delivered, allowing you to leave feedback directly.

Your reviews help other customers make informed purchasing decisions and help us continue improving our products and services. We sincerely appreciate your support and feedback.