Terms of Use

Introduction

Welcome to Risivan Enterprise. These Terms of Service govern your use of the website at risivanart.in, operated by Risivan Enterprise. Our Privacy Policy also governs your use of the service and explains how information is collected, safeguarded, and disclosed. By accessing the service, you acknowledge that you have read and agree to be bound by both documents. For questions, contact support@risivanart.in.

Communications

By using the service, you agree to receive communications including order confirmations, shipping notifications, promotional offers, and service updates via email, SMS, phone, WhatsApp, or other messaging platforms. You may opt out of marketing communications through unsubscribe links or by contacting us; essential order and service communications cannot be opted out of.

Purchases

Purchases may require your name, billing address, shipping address, payment details, phone number, and email address. You represent that you have the legal right to use any payment method provided and that all information you supply is accurate and complete. Payments are processed through secure third-party gateways. We reserve the right to refuse or cancel orders due to product availability, pricing errors, fraud detection, or unauthorized transactions.

Promotions

Promotions, discounts, contests, and giveaways may have their own separate terms and conditions. Where a promotion's rules conflict with these Terms, the promotion's rules apply.

Refunds

Refunds are processed according to our Returns & Refunds Policy. Returns are generally accepted for damaged, defective, or incorrectly delivered products, and issues must be reported within 24 hours of delivery.

Content

All website content — including images, product designs, logos, graphics, text, and descriptions — belongs to Risivan Enterprise unless otherwise stated. You may not copy, reproduce, modify, distribute, or republish any content without our prior written permission.

Prohibited uses

You agree not to use the service in violation of any laws, to send spam, impersonate others, conduct fraud, distribute malicious software, or attempt unauthorized access. You also agree not to interfere with website functionality, use automated scraping tools, perform denial-of-service attacks, or introduce viruses. Violations may result in termination of your access to the service.

Analytics

Third-party services such as Google Analytics may monitor website performance and analyze usage by collecting anonymized data about device type, browser information, pages visited, and time spent on pages.

No use by minors

The service is intended only for individuals 18 years or older. By using it, you confirm that you are at least 18 years old.

Accounts

If you create an account, you agree that all provided information is accurate and that you are responsible for maintaining account security. You must notify us of any unauthorized use. We reserve the right to terminate accounts or refuse service if necessary.

Intellectual property

All intellectual property on the website, including designs and artwork, belongs to Risivan Enterprise. Trademarks, product designs, and brand assets may not be used without permission.

Copyright policy

We respect intellectual property rights. If you believe content on this site infringes your copyright, contact support@risivanart.in with your contact details, a description of the copyrighted work, the URL of the allegedly infringing content, and proof of ownership.

Feedback

If you provide feedback, suggestions, or ideas about the service, you grant Risivan Enterprise the right to use such feedback without restriction or compensation.

Third-party links

The website may contain links to third-party websites. We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites.

Disclaimer of warranty

The service is provided “as is” and “as available.” We make no guarantees regarding website availability, content accuracy, uninterrupted service, or error-free operation. Use of the website is at your own risk.

Limitation of liability

To the fullest extent permitted by law, Risivan Enterprise shall not be liable for indirect damages, loss of profits, data loss, or business interruption. Our liability shall not exceed the amount you paid for the purchased product.

Termination

We reserve the right to terminate or suspend access to the service at any time if you violate these Terms.

Governing law

These Terms are governed by Indian law. Disputes arising from these Terms fall under the jurisdiction of courts located in Rajkot, Gujarat, India.

Changes to service

We reserve the right to modify or discontinue any part of the service at any time without prior notice.

Amendments to terms

We may update these Terms periodically. Updated Terms will be posted on this page and become effective immediately upon posting. Continued use of the website means you accept the updated Terms.

Waiver and severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force.

Acknowledgement

By using the service, you acknowledge that you have read and agree to these Terms & Conditions.

Contact information

Risivan Enterprise
Mulshankar Shastri Street, Mochi Bazar Main Road, Lohana Para, Rajkot, Gujarat, India
Phone: +91 88088 42642
Email: support@risivanart.in
Customer support hours: Monday to Saturday, 9:00 AM – 7:00 PM